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Trimax Privacy Policy.

At Trimax we take your privacy seriously and we endeavour to treat all personal data respectfully and fairly. Please read the Trimax Privacy Policy below for further information.

Updated January 2020

 

  1. Introduction
  2. Information We Collect About You
  3. Cookies And Other Similar Technologies
  4. How We Store Your Information
  5. How We Use Your Information
  6. Retention Of Your Information
  7. Your Choices
  8. Your Rights
  9. How To Contact Us

 

1. Introduction

This notice applies across all websites that we own and operate and all services we provide, including online and mobile apps or services we may offer (for example, events or training). For the purpose of this notice, we’ll just call them our ‘services’.

When we say ‘personal data’ we mean identifiable information about you, like your name, email, address, telephone number, bank account details, payment information, support questions, community comments and so on. If you can’t be identified (for example, when personal data has been aggregated and anonymized) then this notice doesn’t apply.

When we refer to ‘we’ (or ‘our’ or ‘us’), that means Trimax Mowing Systems and all its wholly-owned subsidiaries. Our headquarters are in New Zealand, but we operate and have offices all over the world.

Address details for all Trimax offices are available on our Contact us page.


 

2. Information We Collect About You

Information you provide

We collect the information you provide when you sign up for an account for any of Trimax’s services, enter any information, communicate with us, answer our surveys, upload content, or otherwise use our services. In order to provide services to you, we need to process the information provided below.

When you visit or use some parts of our websites and/or services we might ask you to provide personal data. For example, we ask for your contact information when you download a catalog, respond to a job application or email an offer, participate in community forums, join us on social media, take part in training and events, contact us with questions or request support.

In case you do not agree to provide us with the above-mentioned information, you will not be able to use Trimax Services. If you don’t want to provide us with personal data, you don’t have to, but it might mean you can’t use some parts of our websites or services.

Identification information

Your name and surname, your phone number, your email address, any username used to identify yourself.

Payment information

Information such as your debit or credit card number, card expiration date, CVV code and billing address.

Other information

Any other information which you supply us via our services. This includes the name, company name, address, phone number or email address and other information of contacts that you choose to share with us. When you provide us with Personal Information about your contacts, we will only use this information for the specific reason for which it is provided, such as to add new records to your Trimax account.

Information we collect from your use of our services

When you visit our websites, purchase our products or use our services, we collect personal data. We require this information for legal reasons, to understand your needs and provide you with information and better service.

Data we may collect includes;

  • Your name and contact information including email address, address and phone number.
  • Demographic information such as postcode, preferences and interests.
  • Other relevant information, for example, customer surveys and/or data collected through offers.
  • Internal record keeping such as transactions from sales.

Information we collect automatically

We collect some information about you automatically when you visit our websites or use our services, like your IP address and device type. We also collect information when you navigate through our websites and services, including what pages you looked at and what links you clicked on. This information is useful for us, as it helps us get a better understanding of how you’re using our websites and services so that we can continue to provide the best experience possible (e.g. by personalizing the content you see).

Information we get from third parties

The majority of information we collect, we collect directly from you. Sometimes we might collect personal data about you from other sources, such as publicly available materials or trusted third parties, like our marketing and research partners, or a tradeshow database where you have opted into your information being shared at the time of registration. We use this information to supplement the personal data we already hold about you, to better inform, personalize and improve our services, and to validate the personal data you provide.


 

3. Cookies And Other Similar Technologies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. We use traffic log cookies to identify which pages are being used on our website. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


 

4. How We Store Your Information

Security is a priority for us when it comes to your personal data. We’re committed to protecting your personal data and have appropriate technical and organizational measures in place, such as multi-factor authentication and data encryption.

We may store your data within third party services such as:

  • Software as a service i.e. programs used to send you emails and to gather feedback.
  • Storage i.e. online data storage.
  • Other cloud services such as accounting providers or E-Commerce systems

 

5. How We Use Your Information

First and foremost, we use your personal data to provide you with any services you’ve requested and to manage our relationship with you. We also use your personal data for other purposes, which may include the following.

Provided you have opted-in, we may:

  • Periodically send promotional emails about new products, special offers or other information which we think you may find interesting, using the email address which you have provided;
  • Contact you for market research purposes. We may use the information to customize the website according to your interests;
  • Contact you to feedback on product & service improvement; or
  • If we don’t collect your personal data, we may be unable to provide you with all our services, and some functions and features on our websites may not be available to you.

To communicate with you. This may include:

  • Providing you with information you’ve requested from us (like training or education materials) or information we are required to send to you.
  • Operational communications, like changes to our websites and services, security updates, or assistance with using our products and services.
  • Marketing communications in accordance with your marketing preferences. We may also use your personal data to display targeted advertising to you online – through our own websites and services or through third party websites and their platforms i.e via Google or Facebook.
  • Market Research. Asking you for feedback or to take part in any research we are conducting (which we may engage a third party to assist with).
  • Supporting you. This may include product support, technical support or website and Trimax web shop help.
  • To enhance our websites and services and develop new ones: For example, by tracking and monitoring your use of websites and services so we can keep improving, or by carrying out technical analysis of our websites and services so that we can optimize your user experience and provide you with more efficient tools.
  • To analyze, aggregate and report. We may use the personal data we collect about you and other users of our websites and services (whether obtained directly or from third parties) to produce aggregated and anonymized analytics and reports, which we may share publicly or with third parties for promotional purposes.
  • For legal reasons. Where we have a legal obligation to process the data and they’re not overridden by your rights.

 

6. Retention

The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you’ve requested or to comply with applicable legal, tax or accounting requirements).

We’ll retain your personal data for as long as we have a relationship with you, and for a period of time afterwards where we have an ongoing business need to retain it, in accordance with our data retention policies and practices.


 

7. Your Choices

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do or do not want the information to be used by anybody for direct marketing purposes. In some cases, you may not be able to utilize our full range of products and services.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us via our contact us page or unsubscribing via the email sent.
  • We will not sell, distribute or lease your personal information to third parties for promotion by third parties unless we have your permission.
  • We will not sell, distribute or lease your personal information to third parties, unless we are required by law to do so.
  • You may request details of personal information which we hold about you. If you would like a copy of the information held on you please contact us via our contact us page. You can write, call or email us at any time.
  • If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

 

8. Your Rights

It’s your personal data and you have certain rights relating to it. When it comes to marketing communications, you can ask us not to send you these at any time – just follow the unsubscribe instructions contained in the marketing communication, or send your request to info@trimaxmowers.com

You also have rights to:

  • Know what personal data we hold about you, and to make sure it’s correct and up to date.
  • Request a copy of your personal data, or ask us to restrict processing your personal data or delete it.
  • Object to our continued processing of your personal data.
  • You can exercise these rights at any time by contacting us via our Contact Us page.

If you’re not happy with how we are processing your personal data, please let us know by sending an email to info@trimaxmowers.com. We will review and investigate your complaint, and try to get back to you within a reasonable timeframe. You can also complain to your local data protection authority. They will be able to advise you on how to submit a complaint.


 

9. How To Contact Us

We’re always happy to hear from you. If you have a question or feedback for us on this notice, our websites or services, please get in touch. We prefer to communicate with you by email – this ensures that you’re put in contact with the right person, in the right location, and in accordance with any regulatory time frames. Our email is info@trimaxmowers.com

REMOTE UNLOCK

The Remote Unlock option replaces the standard transport lock release rope with an electric actuator. This is operated by a push button within the tractor cab.

 

SNAKE MULCH KIT

Save on purchasing dedicated leaf blowing and collection units with the Snake Mulch Kit. Retrofittable to existing Snake S1 & S2 models.

SAFETY TESTED

The Vulcan complies with agricultural standard ISO4254 for protection against thrown objects, blade impacts, blade unbalance and more.

 

EASILY TRANSPORTABLE

Compacts to 8′ wide for easy transport from farm to farm (refer to local road regulations).

 

QUICK AND EASY HEIGHT ADJUSTMENT

Spacer rings are used to set the height and ergonomically designed handles make it simple for a one-person change in under 15 minutes.

 

GALVANIZED

Provides added protection against corrosion in coastal environments with high salt concentrations or high fertilizer usage.

 

PUNCTURE PROOF SOLID TIRES

These solid closed cell, airless formulated tires do not absorb water allowing superior rolling performance, durability, and no punctures.

 

SUSPENSION

The Pegasus is fitted with a Duratorque Suspension System capable of highway speeds.

 

ROAD TRANSPORTABLE

Equipped with a roadworthy chassis and capable of being towed at highway speeds.

 

WEAR RESISTANT SKIDS

Trailing skids made from abrasion-resistant steel extends bearing life and enables productivity in challenging environments.

 

FRONT CASTER WHEELS

Front semi-pneumatic caster wheels allow the FlailDek FX to follow ground contours independently from the tractor.

 

SAFE CLIPPING DISPERSION

Safety is paramount when mowing in public areas. The FlailDek FX expels debris in a downward direction behind the mower.

 

TURF TIRE

Trimax turf tires help distribute the weight of the mower for less ground disturbance.

 

WHEELS RUN ON CUT GRASS

As the rear deck is located between the rear transport wheels, grass is not flattened by the wheels prior to mowing, a feature unique to Trimax.

 

ULTIMATE CONTOUR-FOLLOWING

Contour-following and cut quality is compromised when decks are over 9′ 10″ wide. The X-WAM features multiple smaller decks for superior cut quality.

 

FULL HYDRAULIC OPERATION

The X-WAM uses full hydraulic operation for deck retraction into road transport mode.

 

LOW MAINTENANCE

All moving surfaces have long life synthetic bushes, or greasable bearings and remote grease points for hassle-free maintenance.

 

ROADSIDE ROLLER

Comes with a standard heavy duty roller, with 1/2″ wall thickness. Suitable for more demanding applications such as roadsides.

 

LOW MAINTENANCE

SteadFast Sealed Spindles have eliminated the tedious task of regular greasing. Snake now also features maintenance free pivot bushes.

 

RAPIDSET HEIGHT ADJUSTMENT

Clearly displayed cut height indicators allow for simple and easy alteration or resetting of cut heights. You can adjust heights without having to raise and lower the wings.

HIGH SPINDLE SPEEDS

The Trimax Topper has more spindles than comparison shaft driven toppers. These also spin at higher spindle speeds with shorter blade beams. This results in significantly more cuts per forward meter of travel and a much finer clip.

 

LOCTEK ROLLER BEARING RETENTION SYSTEM

A patent pending stubless roller bearing system for vastly improved retention, bearing life and replacement ease.

 

REPLACEABLE SKIDS

Skids on Warlord trailing arms prolong mower life in demanding terrain. The skids can be moved and replaced when required.

 

ANTI BLOCK SYSTEM

Topper spindles are fitted with a unique anti-block mechanism which deters long grass from catching and binding around the spindle restricting movement.

 

IMPROVES FEED QUALITY

Topping can be used to control poor quality pasture components such as removal of seed-heads and thistles and prevent their reoccurance.

 

ADVANCED DESIGN

Topper is short front to rear and mounts close to the tractor; allowing the use of smaller tractors. The high underbody clearance and open deck design allows for good flow of grass into the mowing deck and a clean ejection of cut grass.

 

LOW MAINTENANCE

With only 4 carefully positioned grease points and robust spindles with sealed ball bearings, the Trimax Striker has incredibly low maintenance requirements.

 

SAFETY

Striker exceeds international safety standards and is backed up by our meticulous testing and support network. Striker is a mower that can be used with confidence even when mowing in confined areas.

 

ADVANCED DESIGN

Striker incorporates decades of experience with multi-spindled rotary roller mowers. Designed to complement compact tractors, Striker retains the attention to detail that minimizes downtime and makes servicing easy. The cutting system, body integrity and sealed ball bearing spindles have been proven with extensive and rigorous testing.

 

REDUCED MAINTENANCE

We’ve eliminated the need to grease the pivot points and our updated spindle technology requires less maintenance and offers greater simplicity. You can spend more time mowing and less time maintaining!

 

EASY TO CLEAN

The improved belt chamber design includes front openings, allowing grass to be easily washed or blown out.

 

ACCURATE SPINDLE SETTING TECHNOLOGY

Trimax’s unique and protected spindle technology ensures spindle height is perfectly aligned across the length of each deck, providing the most accurate and consistent cut in the market.

 

LOW MAINTENANCE

To ensure optimum efficiency we’ve reduced the number of grease points by 15%, giving you 35% less maintenance costs than the Trimax Pegasus S3.

 

3 YEAR WARRANTY

We build mowers that last and they’re supported with a 3 year industry leading warranty. Our robust design, coupled with our experienced service and support network, ensures minimum downtime and maximum productivity.

 

SAFE CLIPPING DISPERSION

Safety is paramount when mowing in public areas. This is why Trimax has designed the Ezeemow FX to expel debris in a downward direction behind the mower.

 

STEADFAST SPINDLES

Somewhat of an operators dream, these spindles offer extremely low maintenance and remove the regular task of regular greasing. As such, costs are reduced and productivity is enhanced.

 

DISCHARGE CONTROL

Coarseness of mulch is controlled by the height of the rear flap. The finest mulch is produced with the flap in the lowest position, this low dispersion also improves safety in public spaces. Lifting the flap fully open while servicing provides uninhibited access to flails and rotor.

HYDRAULIC SIDE SHIFT

The Warlord S3 can be positioned directly behind the tractor or quickly offset by up to 19″. This feature assists with transport and maneuvering around obstacles.

PRUNING GUIDE

Helps direct prunings and other foliage into the front aperture of the mower, which would otherwise be too high or wide. It also helps keep debris away from the hydraulic system for protection in challenging environments.

INTERNAL LINER

A 1/4″ replaceable internal liner reduces noise and minimizes outer body damage prolonging mower life.

MOST VERSATILE STEALTH

The improved cutting chamber and baffle design directs airflow from the blades out and over the rear roller. This improves cut quality and spread in both long and short grass.

 

QUICKLIFT TEMPORARY DECK LIFT

Enables all three mower decks to be raised without disengaging the PTO to traverse driveways, paths and curbs.

 

AUTOMATIC BELT TENSIONERS

Eliminate the need for belt adjustments and improve drive to the spindles blades.

ZERO TURN

Allows continuous cutting while turning sharply for maximum productivity.

 

ARTICULATION ABILITY

With three articulating decks the Snake has the ability to follow contours with minimal scalping.

EASY HEIGHT ADJUSTMENT

Clearly displayed stainless steel height indicators allow for the easy adjustment of cut heights without having to raise or lower the wings.

FULL WIDTH ROLLERS

A large diameter rear roller on the ProCut follows the contours and supports the mower across its entire width, providing excellent anti-scalp protection.

STAND ON COVERS

Provides safe and easy access to the rear of the tractor when coupling the mower.

 

BELT CAVITY DUAL WASH FLAPS

Provides easy access for removal of grass and drainage of water from belt cavity.

FULL WIDTH ROLLERS

Full width rollers on all decks follow the contours of the ground and provide excellent anti-scalp protection. Rollers also allow mowing along the edge of banks or paths, and produces a superb striping effect for those wishing to pattern their turf. Safety is enhanced as rollers contain debris in the cutting chamber.

RAPIDSET HEIGHT ADJUSTMENT

Clearly displayed cut height indicators allow for simple and easy alteration or resetting of cut heights.

LAZERBLADEZ

With their unique ’tilt forward’ design, carefully engineered center of gravity and optimized blade thickness, LazerBladez achieve a superior cut and finish. They’re also cost efficient compared to reels or solid blade beams as only the fling-tip requires replacement.

 

REAR ROLLER

Full width rear roller prevents scalping, permits the edge of the mower to be run along curbs, adds to overall safety and produces striping.

 

NEW IMPROVED ROTOR

Designed to withstand the toughest environments our new rotor is more durable ensuring downtime is kept to an absolute minimum.

 

UNIQUE CONVERTER

When in a downward position the converter creates suction, which lifts grass for a superb cut. For work in heavy grass, lift converter for increased grass intake.

 

LOCTEK ROLLER BEARING RETENTION SYSTEM

A stubless roller bearing system for vastly improved roller retention, roller alignment, increased bearing life and minimal maintenance. Includes our new increased strength tri-bolt bearing housing.

 

Trimax Snake Demo Video UK from Trimax Mowing Systems on Vimeo.

POWER SAVING FLAILS

With their aerodynamic profile our strong forged steel flails reduce hp requirements, yet generate sufficient updraft for a clean cut.

 

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